The Support Services Division is located at the main headquarters of the Yavapai County Sheriff’s Office at 255 E Gurley Street, Prescott, Arizona. This Division is responsible for Administrative Project Management, Communications Section, Records Section, Recruitment and Training Section, Law Enforcement Education Deputy (LEED) program, Civil Unit, Property Control Unit, Mobile Data Computer System and Information Technology.
This Section handles the technical and administrative work involved in planning and coordinating major projects. Personnel provide for the development and implementation of strategic projects in coordination with other county departments, courts and community partners. As applications administrator, the Section provides support for hardware and software users and is the agency CJIS Systems Security Officer.
Our Communications Center (Dispatch) is a Public Safety Answering Point (PSAP), or 911 Center. Dispatch represents the front line of public contact and deployment of Sheriff’s Office resources. In addition to being responsible for continual primary voice radio operations for several law enforcement agencies, the Communications Section receives and screens thousands of citizen requests and calls for service annually. Dispatch operates 24 hours a day, seven days per week; over 2,000 calls are received per day in Dispatch. The Communications Section is the proud recipient of the Yavapai County Sheriff’s Office 2009 Unit Citation Award.
This Section is the central repository for all records and reports maintained by the agency, to include but not limited to incident, detention and traffic records. Control, maintenance, review, retrieval and dissemination of all records and reports falls to the Records Section. Personnel within this section conduct local criminal background checks, staff the main switchboard and provide information in the public lobby, prepare, archive and process requests for documents as well as perform data entry into the National and Arizona Crime Information Computer databases.
If you need to file a criminal report that does not require a deputy to respond, please call the local number listed for your area and request to make a telephonic report.
If you need a copy of a criminal report, please visit our Requests for Reports page.
Personnel within this section handle the recruitment and selection of new personnel which involves advertising the Sheriff’s Office as a notable agency and selecting the best possible candidates for employment. Additionally, the Section handles the training needs of all employees whether new or active duty. The Sergeant assigned to this section is also responsible for the supervision of additional Units within Support Services Division. These Units consist of the: Law Enforcement Education Deputy (LEED) program, the Civil Unit and the Property Control Unit.
LEED – Law Enforcement Education Deputy program is oriented toward serving students in primary grades.
The Civil Unit offers the service of court documents, seizures of personal property and levy of real property as specified by Arizona Courts.
The Property Control Unit handles all issuance, collection, maintenance and inventory of agency issued equipment and provides quartermaster and armorer services along with radar calibration.
The Support Services Division serves as the primary administrator for this system. This system allows field personnel access to National and Arizona Crime Information Computer databases, Dispatch, Records Management and various web-based resources in a mobile environment.
The Support Services Division serves as the primary interface between the Sheriff’s Office and the Yavapai County Management Information Systems (IT) Department. A diverse array of technology-based projects are continuously underway from the maintenance of existing databases, software and hardware to a variety of new and evolving initiatives to better serve the public and criminal justice community.