Support Services Division

The Support Services Division is located at the main headquarters of the Yavapai County Sheriff’s Office at 255 E Gurley Street, Prescott, Arizona. This Division is responsible for the Communications Section, the Law Enforcement Records Section and Information Technology.

Communications Section

Our Communications Center (Dispatch) is a Public Safety Answering Point (PSAP), or 911 Center.  Dispatch represents the front line of public contact and deployment of Sheriff’s Office resources.  In addition to being responsible for continual primary voice radio operations for five (5) law enforcement agencies, the Communications Section receives and screens thousands of citizen requests and calls for service annually. Dispatch operates 24 hours a day, seven days per week; over 2,000 calls are received per day in Dispatch. The Communications Section is the proud recipient of the Yavapai County Sheriff’s Office 2009 Unit Citation Award.

Law Enforcement Records Section

This Section is responsible for virtually all Sheriff’s Office records except those created by the Detention Services Division. Personnel within this section conduct local criminal background checks, staff the main switchboard and provide information in the public lobby, prepare, archive and process requests for documents as well as perform data entry into the National and Arizona Crime Information Computer databases.

If you need to file a criminal report that does not require a deputy to respond, please call the local number listed for your area and request to make a telephonic report.

If you need a copy of a criminal report, please visit our Requests for Reports page.

Information Technology

The Support Services Division serves as the primary interface between the Sheriff’s Office and the Yavapai County Management Information Systems (IT) Department.  A diverse array of technology-based projects are continuously underway from the maintenance of existing databases, software and hardware to a variety of new and evolving initiatives to better serve the public and criminal justice community.